Our promise to you
Try it for 90 days. Love it, or get your money back.
Your first order of each VIBY® gummy comes with a 90-day money-back guarantee. Take them every day, see how you feel, and if it isn't for you, email us and we'll refund your first jar. No questions asked.
- First order of each gummy
- 90 days from delivery
- No questions asked
How it works
Claiming takes one email
No forms, no phone queues, no hoops.
Give it a proper go
Supplements work best taken every day. Make VIBY® part of your morning and give it time to become a habit.
Not for you? Email us
Within 90 days of your first delivery, send your order number or checkout email to support@tryviby.com
Get your money back
We refund your first opened jar of each gummy, plus any unopened jars you send back, to your original payment method. It can take a few working days to show.
Why we do it
If it isn't for you, you shouldn't pay for it.
Most supplements end up in the cupboard by week two. We made VIBY® a gummy you'll actually keep taking, with every dose on the label and every batch third-party tested.
Then we give you 90 days on your first order, so you have time to make it a habit and see how you feel.
- Your first orderThe first purchase of each gummy, one-time or the first subscription delivery.
- All three gummiesMoringa Daily Glow, Beetroot Daily Flow and LoveBite Desire.
- Your first jar backWe refund the first opened jar of each gummy, plus any unopened jars you return.
- No questions askedOne email to support@tryviby.com within 90 days of delivery.
The small print
- First order only. The guarantee covers your first purchase of each VIBY® gummy (Moringa, Beetroot, LoveBite), on a one-time order or the first delivery of a subscription. Later subscription deliveries and repeat orders aren't covered, but you can skip or cancel your subscription anytime.
- Claim within 90 days of your first delivery by emailing support@tryviby.com with your order number or checkout email.
- One opened jar per product. We refund the first opened jar of each gummy. Any other jars from that order can be refunded if you send them back unopened and sealed.
- Refunds are for the price you paid after any discounts, back to your original payment method. Delivery charges and return postage aren't refunded.
- One claim per product per customer or household. We may decline claims we reasonably believe are duplicate or fraudulent.
- Covers orders placed on tryviby.com. Orders from Amazon or other retailers follow that retailer's returns policy.
- Claiming doesn't cancel a subscription by itself. Tell us and we'll cancel it for you.
- This guarantee is in addition to your legal rights as a consumer and doesn't affect them.
Good to know
I'm on a monthly subscription. What's covered?
Your first delivery of each gummy. Later deliveries aren't covered by the guarantee, but you can skip, pause or cancel anytime from your subscription account.
How do refunds work?
Once approved, your refund goes back to your original payment method. Depending on your bank, it can take a few working days to show on your statement.
Can I just cancel my subscription instead?
Yes. Cancel anytime from your subscription account, or email support@tryviby.com and we'll do it for you.
Not sure which gummy to start with?
Take our 3-minute Wellness Assessment for a personal recommendation and routine.
Nothing to lose. Pick your gummy.
Your first order of each comes with the 90-day money-back guarantee.